It’s amazing how two simple questions always pop up when explaining my career as an Wedding Planner and Designer: Do you like your job and do you like your clients? While I am not as surprised by the first, who doesn’t want to love their job, the latter is a bit unusual and funny to me.
Since I still have my feet planted firmly in the 9 to 5 work mentality, the idea of having a choice in whether or not you like the clients or customers you interact with is not something you tend to think about. You are just there to do a job, get paid, and go home while complaining about how much you can’t stand the people you have to service.
Most recently, I was asked to work with a set of characters that I had experience with before. Don’t get me wrong, they are nice people but the idea of working with them again wasn’t something that I thought would enjoy again.
“I don’t really like them or their methods.”
“It doesn’t matter if you don’t like them. What matters is that they are willing to pay.”
Now, the second part of the questions made sense. I believe everyone would like to go to their careers and actually enjoy the company that work for and the clients that they cater to; especially entrepreneurs. We put some much effort and passion into our products that we want our clients to appreciate it. And nothing hurts more than working with someone who does not.
I used to shutter at the thought of business owners turning down projects because they simple do not like the aura of the prospective client. That’s money walking away! But after two years in the event industry, I can now understand the straight forward approach.
As you start to grow your business, you will start to immediately pick up on the signs of a potential client and a detrimental one. At the crossroads, you will have to make a decision if you want to introduce your product or service to them or simply decline their inquiry.
If the person is giving you red flags from the beginning, not returning your calls, has objection to every suggestion, plain indecisiveness, it is a direct message that you need to walk away before something worse happens (like a bad review). Sure, we all like a challenge, but you have to know when it’s worth the struggle.
Fortunately for me, I can truly say that I have great clients and have not been sent any bridezillas directly though I have dealt with the overemotional and down right stressed wedding party on occasion. But I know there will come a time when one will so happen to approach and I have to make the decision to deal or dash. Until then, I’ll just live in my “everything is fine” bubble.
Do you like your clients?
Read more about my working life under Tired, Broke, and Working. As always, make you sure you like, comment, and follow this blog as well as connect with me on my other channels. Links can be found on my main page.